| RMA request prerequisite |
Before you proceed to request for RMA number, you will need to
have the following items ready.
- PCW Serial Number
- Copy of the Invoice or Invoice number
Most of problems can be easierly solved by checking out our frequently
asked questions section.
|
| How long is RMA number good for ? |
Each RMA numbers issued will expired with in
14 business days. After that, you will need to request for new RMA
number.
|
| How to request for a RMA number ? |
You can request for RMA either via our online RMA
form. If you are having problem submit the online RMA form, you can
download our RMA form in PDF format.
|
| BY PHONE |
| Telephone |
(516)-997-5050 |
| Fax |
(516)-997-5784 |
|
| BY E-MAIL |
|
| RETURN MAILING ADDRESS |
| Rackmount.com, Inc / RMA Department |
| 134 Linden Avenue, Suite 200 |
| Westbury, NY 11590 |
|
